ISO 9001:2008
The growing requirements, which the market sets for EGB Investments SA, make the constant improvement in all possible areas of functioning, that is, organisational, financial, product, pre- and post-sale areas etc. a condition for the development of the Company. Not only does the service have to be in compliance with the individual requirements of the Client, but also its quality should correspond to the latest standards indicated in a given industry.
The Quality Management System implemented by us, compliant with the ISO 9001:2000 standard and since 2008 compliant with the ISO 9001:2008 standard has served the purpose of accomplishment of this objective. The activity of the company is covered by this system in regard to:
- debt collection services,
- legal-collection services,
- turnover and management of receivables,
- financial services.
The ISO 9001:2008 standard assumes the involvement of the whole organisation in pro-quality actions. The well-thought out and implemented system, the conducted internal audits and the management overviews significantly facilitate management, increase the transparency of the company and its effectiveness, and mobilise to the constant improvement. Above all, however, they guarantee the highest quality of the provided services and optimal, customised handling of each Client.